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Data protection

Introduction and overview

We have written this data protection declaration (version 07.03.2023-312439559) in order to provide you with information in accordance with the requirements ofGeneral Data Protection Regulation (EU) 2016/679and applicable national laws to explain which personal data (data for short) we as the responsible party - and the processors commissioned by us (e.g. providers) - process, will process in the future and what legal options you have. The terms used are to be understood as gender-neutral.
In short: We inform you comprehensively about data that we process about you.

Privacy statements usually sound very technical and use legal jargon. This data protection declaration, on the other hand, is intended to describe the most important things as simply and transparently as possible. As far as transparency is conducive, technical terms are explained in a reader-friendly way, links to further information are provided and graphics are used. We are thus informing you in clear and simple language that we only process personal data in the course of our business activities if there is a corresponding legal basis. This is certainly not possible if you make the most concise, unclear and legal-technical statements possible, as they are often standard on the Internet when it comes to data protection. I hope that you find the following explanations interesting and informative and that you may find some information that you did not already know.
If you still have questions, we would like to ask you to contact the responsible person named below or in the imprint, to follow the links provided and to look at further information on third-party websites. Our contact details can of course also be found in the imprint.

scope of application

This data protection declaration applies to all personal data processed by us in the company and to all personal data that companies commissioned by us (processors) process. By personal data we mean information within the meaning of Art. 4 No. 1 GDPR such as a person's name, e-mail address and postal address. The processing of personal data ensures that we can offer and bill our services and products, whether online or offline. The scope of this privacy policy includes:

  • all online presences (websites, online shops) that we operate

  • Social media appearances and email communication

  • mobile apps for smartphones and other devices

In short: The data protection declaration applies to all areas in which personal data is processed in a structured manner in the company via the channels mentioned. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.

legal bases

In the following data protection declaration, we provide you with transparent information on the legal principles and regulations, i.e. the legal basis of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016. You can of course read this EU General Data Protection Regulation online on EUR-Lex, the gateway to the EU -Right, under

We only process your data if at least one of the following conditions applies:

  1. Consent (Article 6 Paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. An example would be storing the data you entered on a contact form.

  2. Contract (Article 6 Paragraph 1 lit. b GDPR): In order to fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a sales contract with you, we need personal information in advance.

  3. Legal obligation (Article 6 paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we process your data. For example, we are required by law to keep invoices for accounting purposes. These usually contain personal data.

  4. Legitimate interests (Article 6 Paragraph 1 lit. f GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data in order to be able to operate our website securely and economically. This processing is therefore a legitimate interest.

Other conditions such as the perception of recordings in the public interest and the exercise of public authority as well as the protection of vital interests do not usually apply to us. If such a legal basis should be relevant, it will be shown in the appropriate place.

In addition to the EU regulation, national laws also apply:

  • In Austria, this is the federal law for the protection of natural persons when processing personal data (data protection law), DSG for short.

  • In Germany, the Federal Data Protection Act, BDSG for short, applies.

If other regional or national laws apply, we will inform you about them in the following sections.

Contact details of the person responsible

If you have any questions about data protection or the processing of personal data, you will find the contact details of the person or body responsible below:
Blacksine Studio
Stefan Schlichte
Seekenstegge 31
46342 Velen

storage duration

The fact that we only store personal data for as long as is absolutely necessary for the provision of our services and products is a general criterion for us. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as quickly as possible and provided there is no obligation to store it.

We will inform you below about the specific duration of the respective data processing, provided that we have further information on this.

Rights under the General Data Protection Regulation

In accordance with Articles 13 and 14 GDPR, we inform you about the following rights to which you are entitled so that data is processed fairly and transparently:

  • According to Article 15 GDPR, you have a right to information as to whether we are processing your data. If this is the case, you have the right to receive a copy of the data and to be informed of the following information:

    • for what purpose we carry out the processing;

    • the categories, i.e. the types of data that are processed;

    • who receives this data and if the data is transferred to third countries, how security can be guaranteed;

    • how long the data is stored;

    • the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;

    • that you can complain to a supervisory authority (links to these authorities can be found below);

    • the origin of the data if we did not collect it from you;

    • whether profiling is carried out, i.e. whether data is automatically evaluated in order to create a personal profile for you.

  • According to Article 16 GDPR, you have the right to have the data corrected, which means that we have to correct data if you find any errors.

  • According to Article 17 GDPR, you have the right to erasure ("right to be forgotten"), which specifically means that you can request the erasure of your data.

  • According to Article 18 GDPR, you have the right to restriction of processing, which means that we may only store the data but not use it further.

  • According to Article 20 GDPR, you have the right to data portability, which means that we can provide you with your data in a common format upon request.

  • According to Article 21 GDPR, you have a right of objection, which, after enforcement, will result in a change in processing.

    • If the processing of your data is based on Article 6 Paragraph 1 Letter e (public interest, exercise of official authority) or Article 6 Paragraph 1 Letter f (legitimate interest), you can object to the processing. We will then check as quickly as possible whether we can legally comply with this objection.

    • If data is used to operate direct advertising, you can object to this type of data processing at any time. We may no longer use your data for direct marketing after this.

    • If data is used to operate profiling, you can object to this type of data processing at any time. We may no longer use your data for profiling after this.

  • According to Article 22 GDPR, you may have the right not to be subject to a decision based solely on automated processing (e.g. profiling).

  • According to Article 77 GDPR, you have the right to lodge a complaint. This means that you can complain to the data protection authority at any time if you believe that the processing of personal data violates the GDPR.

In short: you have rights - do not hesitate to contact the responsible person listed above!

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. This is the data protection authority for Austria, whose website you can find at In Germany there is a data protection officer for each federal state. For more information you can contact theFederal Commissioner for Data Protection and Freedom of Information (BfDI)turn around. The following local data protection authority is responsible for our company:

North Rhine-Westphalia data protection authority

State Commissioner for Data Protection: Bettina Gayk
Address: Kavalleriestrasse 2-4, 40213 Düsseldorf
Telephone number: 02 11/384 24-0
Email address:

Data transfer to third countries

We only transfer or process data to countries outside the EU (third countries) if you agree to this processing, if this is required by law or is contractually necessary and in any case only to the extent that this is generally permitted. In most cases, your consent is the most important reason that we have data processed in third countries. The processing of personal data in third countries such as the USA, where many software manufacturers offer services and have their server locations, may mean that personal data is processed and stored in unexpected ways.

We expressly point out that, according to the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. Data processing by US services (such as Google Analytics) may result in data not being processed and stored anonymously. In addition, US government authorities may have access to individual data. In addition, it may happen that collected data is linked to data from other services from the same provider, provided you have a corresponding user account. If possible, we try to use server locations within the EU, if this is offered.

We will inform you in more detail about data transfer to third countries at the appropriate points in this data protection declaration, if this applies.

security of data processing

In order to protect personal data, we have implemented both technical and organizational measures. Where possible, we encrypt or pseudonymise personal data. In this way, we make it as difficult as possible for third parties to infer personal information from our data.

Art. 25 GDPR speaks here of “data protection through technology design and through data protection-friendly default settings” and means that one always thinks of security and corresponding security both with software (e.g. forms) and hardware (e.g. access to the server room). measures. If necessary, we will go into specific measures below.

TLS encryption with https

TLS, encryption and https all sound very technical and they are. We use HTTPS (the Hypertext Transfer Protocol Secure stands for "secure hypertext transfer protocol") to transmit data securely on the Internet.
This means that the complete transmission of all data from your browser to our web server is secured - nobody can "eavesdrop".

We have thus introduced an additional security layer and comply with data protection by design (Article 25 paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
You can recognize the use of this protection for data transmission by the small lock symbol in the top left of the browser, to the left of the Internet address (e.g. and the use of the https scheme (instead of http) as part of our Internet address.
If you want to know more about encryption, we recommend a Google search for "Hypertext Transfer Protocol Secure wiki" to get good links to further information.


communication summary
👥 Affected: Anyone who communicates with us by phone, email or online form
📓 Processed data: e.g. B. Telephone number, name, e-mail address, entered form data. More details can be found under the type of contact used
🤝 Purpose: Handling of communication with customers, business partners, etc.
📅 Duration of storage: Duration of the business case and the legal regulations
⚖️ Legal bases: Article 6(1)(a) GDPR (consent), Article 6(1)(b) GDPR (contract), Article 6(1)(f) GDPR (legitimate interests)

If you contact us and communicate by telephone, e-mail or online form, personal data may be processed.

The data will be processed for the handling and processing of your question and the related business transaction. The data is stored for as long as the law requires.

Affected people

All those who seek contact with us via the communication channels provided by us are affected by the processes mentioned.


If you call us, the call data will be stored pseudonymously on the respective end device and with the telecommunications provider used. In addition, data such as name and telephone number can then be sent by e-mail and saved to answer enquiries. The data will be deleted as soon as the business case has ended and legal requirements permit.


If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone,...) and data is stored on the e-mail server. The data will be deleted as soon as the business case has ended and legal requirements permit.

online forms

If you communicate with us using an online form, data will be stored on our web server and, if necessary, forwarded to an e-mail address from us. The data will be deleted as soon as the business case has ended and legal requirements permit.

legal bases

The processing of the data is based on the following legal bases:

  • Article 6 paragraph 1 lit.

  • Article 6(1)(b) GDPR (contract): There is a need to fulfill a contract with you or a processor, e.g. B. the telephone provider or we need the data for pre-contractual activities, such. B. the preparation of an offer, process;

  • Article 6 paragraph 1 lit. f GDPR (legitimate interests): We want to conduct customer inquiries and business communication in a professional framework. These are certain technical facilities such. E-mail programs, exchange servers and mobile phone operators are necessary in order to be able to communicate efficiently.

Order processing contract (AVV)

In this section we would like to explain what a data processing agreement is and why it is needed. Because the word "order processing contract" is quite a tongue twister, we will often only use the acronym AVV here in the text. Like most companies, we do not work alone, but also use the services of other companies or individuals ourselves.  By involving different companies or service providers, it may be that we_cc781905-5cde-3194-bb3b -136bad5cf58d_ pass on personal data for processing. These partners then act as processors with whom we conclude a contract, the so-called data processing contract (AVV). The most important thing for you to know is that the processing of your personal data takes place exclusively according to our instructions and must be regulated by the AVV.

Who are processors?

As a company and website owner, we are responsible for all data that we process from you. In addition to those responsible, there may also be so-called processors. This includes any company or person who processes personal data on our behalf. More precisely and according to the GDPR definition: any natural or legal person, authority, institution or other body that processes personal data on our behalf is considered a processor. Processors can therefore be service providers such as hosting or cloud providers, payment or newsletter providers or large companies such as Google or Microsoft.

To make the terminology easier to understand, here is an overview of the three roles in the GDPR:

Affected party (you as a customer or interested party) → person responsible (we as a company and client) → processor (service providers such as web hosts or cloud providers)

Content of an order processing contract

As already mentioned above, we have concluded an AVV with our partners who act as processors. First and foremost, it states that the processor processes the data to be processed exclusively in accordance with the GDPR. The contract must be concluded in writing, although in this context the electronic conclusion of the contract is also considered “in writing”. The processing of personal data only takes place on the basis of the contract. The contract must contain the following:

  • Binding to us as responsible

  • Obligations and rights of the controller

  • Categories of data subjects

  • Type of personal data

  • Type and purpose of data processing

  • Subject and duration of data processing

  • Place of execution of the data processing

Furthermore, the contract contains all the obligations of the processor. The most important obligations are:

  • Measures to ensure data security

  • take possible technical and organizational measures to protect the rights of the data subject

  • to keep a data processing register

  • to cooperate with the data protection supervisory authority upon request

  • carry out a risk analysis in relation to the personal data received

  • Sub-processors may only be commissioned with the written consent of the person responsible

You can find out what such a GCU looks like in concrete terms, for example, at A sample contract is presented here.


Cookies summary
👥 Affected: Visitors to the website
🤝 Purpose: depending on the specific cookie. More details can be found below or from the manufacturer of the software that sets the cookie.
📓 Processed data: Depending on the cookie used. More details can be found below or from the manufacturer of the software that sets the cookie.
📅 Storage duration: depending on the respective cookie, can vary from hours to years
⚖️ Legal basis: Article 6 paragraph 1 lit. a GDPR (consent), Article 6 paragraph 1 lit.f GDPR (legitimate interests)

What are cookies?

Our website uses HTTP cookies to store user-specific data.
In the following we explain what cookies are and why they are used so that you can better understand the following data protection declaration.

Whenever you surf the Internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing cannot be denied: Cookies are really useful little helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, as there are other cookies for other areas of application. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, which is basically the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data from you, such as language or personal page settings. When you visit our site again, your browser transmits the "user-related" information back to our site. Thanks to cookies, our website knows who you are and offers you the settings you are used to. In some browsers each cookie has its own file, in others such as Firefox all cookies are stored in a single file.

The graphic below shows a possible interaction between a web browser such as B. Chrome and the web server. The web browser requests a website and receives a cookie from the server, which the browser uses again as soon as another page is requested.


There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie must be evaluated individually, since each cookie stores different data. The expiry time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other "pests". Cookies also cannot access information on your PC.

For example, cookie data can look like this:

Name: _ga
Value: GA1.2.1326744211.152312439559-9
Purpose: Differentiation of website visitors
Expiry date: after 2 years

A browser should be able to support these minimum sizes:

  • At least 4096 bytes per cookie

  • At least 50 cookies per domain

  • At least 3000 cookies in total

What types of cookies are there?

The question of which cookies we use in particular depends on the services used and is clarified in the following sections of the data protection declaration. At this point we would like to briefly discuss the different types of HTTP cookies.

There are 4 types of cookies:

Essential cookies
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed if a user puts a product in the shopping cart, then continues surfing on other pages and only goes to the checkout later. These cookies do not delete the shopping cart, even if the user closes their browser window.

Functional cookies
These cookies collect information about user behavior and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and behavior of the website in different browsers.

Targeting cookies
These cookies ensure a better user experience. For example, entered locations, font sizes or form data are saved.

advertising cookies
These cookies are also called targeting cookies. They are used to provide the user with individually tailored advertising. This can be very useful, but also very annoying.

Usually, when you visit a website for the first time, you will be asked which of these types of cookies you would like to allow. And of course this decision is also stored in a cookie.

If you want to know more about cookies and don't shy away from technical documentation, we recommend, the Internet Engineering Task Force (IETF) Request for Comments called “HTTP State Management Mechanism”.

Purpose of processing via cookies

The purpose ultimately depends on the respective cookie. More details can be found below or from the manufacturer of the software that sets the cookie.

Which data are processed?

Cookies are little helpers for many different tasks. Unfortunately, it is not possible to generalize which data is stored in cookies, but we will inform you about the processed or stored data in the following data protection declaration.

Storage duration of cookies

The storage period depends on the respective cookie and is specified below. Some cookies are deleted after less than an hour, others can remain stored on a computer for several years.

You can also influence the storage period yourself. You can manually delete all cookies at any time via your browser (see also "Right of objection" below). Furthermore, cookies that are based on consent will be deleted at the latest after you withdraw your consent, whereby the legality of storage remains unaffected until then.

Right to object - how can I delete cookies?

You decide for yourself how and whether you want to use cookies. Regardless of which service or website the cookies come from, you always have the option of deleting or deactivating cookies or only partially allowing them. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, enable and manage cookies in Chrome

Safari: Managing Cookies and Website Data with Safari

Firefox: Clear cookies to remove data websites have placed on your computer

Internet Explorer: Delete and manage cookies

Microsoft Edge: Deleting and managing cookies

If you generally do not want any cookies, you can set up your browser so that it always informs you when a cookie is to be set. You can decide for each individual cookie whether you allow the cookie or not. The procedure differs depending on the browser. It is best to look for the instructions in Google with the search term “Delete cookies Chrome” or “Deactivate cookies Chrome” in the case of a Chrome browser.

legal basis

The so-called “Cookie Guidelines” have been in place since 2009. It states that the storage of cookies requires your consent (Article 6 (1) (a) GDPR). Within the EU countries, however, there are still very different reactions to these directives. In Austria, however, this directive was implemented in Section 96 (3) of the Telecommunications Act (TKG). In Germany, the cookie guidelines have not been implemented as national law. Instead, this guideline was largely implemented in Section 15 (3) of the Telemedia Act (TMG).

For cookies that are absolutely necessary, even if no consent has been given, there are legitimate interests (Article 6 Para. 1 lit. f GDPR), which in most cases are of an economic nature. We want to provide visitors to our website with a pleasant user experience and certain cookies are often strictly necessary for this.

If cookies that are not absolutely necessary are used, this will only happen with your consent. In this respect, the legal basis is Article 6 (1) (a) GDPR.

In the following sections you will be informed in more detail about the use of cookies if the software used uses cookies.

application data

Application data summary
👥 Affected: Users who apply for a job with us
🤝 Purpose: Handling an application process
📓 Processed data: name, address, contact details, e-mail address, telephone number, proof of qualification (certificates), any data from special categories.
📅 Storage period: if the application is successful, until the end of the employment relationship. Otherwise, the data will be deleted after the application process or, with your consent, stored for a certain period of time.
⚖️ Legal basis: Article 6 paragraph 1 letter a GDPR (consent), legitimate interest (Article 6 paragraph 1 letter f GDPR), Article 6 paragraph 1 letter b GDPR (contract), Article 9 paragraph 2 letter a. GDPR (processing of special categories)

What is application data?

You can apply to us for a job in our company by e-mail, online form or using a recruiting tool. All data that we receive and process from you as part of an application is considered application data. In doing so, you always disclose personal data such as name, date of birth, address and telephone number.

Why do we process application data?

We process your data so that we can conduct a proper selection process in relation to the advertised position. We are also happy to keep your application documents in our application archive. Because it often happens that a cooperation does not work for the advertised position for a variety of reasons, but we are impressed by you and your application and can very well imagine future cooperation. If you give us your consent, we will archive your documents so that we can easily contact you for future tasks in our company.

We guarantee that we handle your data with particular care and only process your data within the legal framework. Even within our company, your data will only be forwarded to people who are directly involved with your application. In short: your data is safe with us!

Which data are processed?

If you apply to us by e-mail, for example, we will of course also receive personal data, as mentioned above. Even the e-mail address is part of the personal data. In the course of an application process, however, only those data are processed that are relevant to our decision as to whether we want to welcome you to our team or not.

Which data is processed depends primarily on the job advertisement. In most cases, however, it is a question of names, date of birth, contact details and proof of qualifications. If you submit the application via an online form, the data will be passed on to us in encrypted form. If you send us the application by e-mail, this encryption will not take place. We can therefore not assume any responsibility for the way of transmission. However, once the data is on our servers, we are responsible for the lawful handling of your data.

During an application process, in addition to the data mentioned above, information about your health or your ethnic origin may also be requested so that we and you can exercise rights in relation to labor law, social security and social protection and at the same time comply with the corresponding obligations. This data is data of special categories.

Here is a list of possible data that we receive from you and process:

  • Surname

  • contact address

  • E-mail address

  • phone number

  • birth date

  • Information that emerges from the cover letter and CV

  • Proof of qualification (e.g.) certificates

  • Special category data (e.g. ethnic origin, health data, religious beliefs)

  • Usage data (websites visited, access data, etc.)

  • Metadata (IP address, device information)

How long is the data stored?

If we accept you as a team member in our company, your data will be processed for the purpose of the employment relationship and will be stored with us at least until the end of the employment relationship. All application documents are then placed in your employee file.

If we do not offer you the job, if you reject our offer or withdraw your application, we can store your data for up to 6 months after the end of the application process due to our legitimate interest (Art. 6 Para. 1 lit. f GDPR). After that, both your electronic data and all data from physical application documents will be completely deleted or destroyed. We keep your data, for example, so that we can still answer any questions or so that we can present evidence of the application in the event of a legal dispute. If a legal dispute is looming and we may still need the data after the 6 months have expired, we will only delete the data when there is no longer any reason to keep it. If there are legal storage obligations to be met, we must store the data for longer than 6 months.

Furthermore, we can also store your data for longer if you have given your special consent. We do that, for example, if we can well imagine working with you in the future. Then it is helpful to have your data archived so that you can be reached easily. In this case, the data goes into our pool of applicants. Of course, you can revoke your consent to the longer storage of your data at any time. If you do not withdraw your consent and do not give your consent, your data will be deleted after 2 years at the latest.

legal basis

The legal basis for the processing of your data is Article 6 Paragraph 1 Letter a GDPR (consent), Article 6 Paragraph 1 Letter b GDPR (contract or pre-contractual measures), Article 6 Paragraph 1 Letter f GDPR (legitimate interests)  and Art. 9 Para. 2 lit. a. GDPR (Special Category Processing).

If we include you in our applicant tool, this is done on the basis of your consent (Article 6 (1) (a) GDPR). We would like to point out that your consent to our application pool is voluntary, has no influence on the application process and you have the option of revoking your consent at any time. The lawfulness of the processing up to the point of revocation remains unaffected.

In the case of protection of vital interests, data processing is carried out in accordance with Article 9 Paragraph 2 Letter c. GDPR. For the purposes of health care, occupational medicine, medical diagnostics, for care or treatment in the health or social area or for the administration of systems and services in the health or social area, the processing of personal data takes place in accordance with Art. 9 Para. 2 lit. H. GDPR. If you voluntarily provide data of the special categories, the processing takes place on the basis of Article 9 Paragraph 2 lit. GDPR.

customer data

Customer Data Summary
👥 Affected: Customers or business and contractual partners
🤝 Purpose: Provision of the contractually or pre-contractually agreed services, including associated communication
📓 Data processed: name, address, contact details, email address, telephone number, payment information (such as invoices and bank details), contract data (such as duration and subject matter of the contract), IP address, order data
📅 Storage period: the data will be deleted as soon as they are no longer required for our business purposes and there is no legal obligation to retain them.
⚖️ Legal bases: Legitimate interest (Art. 6 Para. 1 lit. f GDPR), contract (Art. 6 Para. 1 lit. b GDPR)

What is customer data?

In order to be able to offer our service or our contractual services, we also process data from our customers and business partners. This data always includes personal data. Customer data is all information that is processed on the basis of a contractual or pre-contractual cooperation in order to be able to provide the services offered. Customer data is therefore all the information we collect and process about our customers.

Why do we process customer data?

There are many reasons why we collect and process customer data. The main one is that we simply need different data to provide our services. Sometimes your e-mail address is enough here, but if you purchase a product or service, for example, we also need data such as name, address, bank details or contract data. We subsequently also use the data for marketing and sales optimization so that we can improve our overall service for our customers. Another important point is our customer service, which is always very important to us. We want you to be able to contact us at any time with questions about our offers and for this we need at least your e-mail address.

Which data are processed?

Exactly which data is stored can only be shown here using categories. This always depends on which services you receive from us. In some cases, you only give us your e-mail address so that we can, for example, contact you or answer your questions. In other cases, you purchase a product or service from us and for this we need significantly more information, such as your contact details, payment details and contract details.

Here is a list of possible data that we receive from you and process:

  • Surname

  • contact address

  • E-mail address

  • phone number

  • birth date

  • Payment data (invoices, bank details, payment history, etc.)

  • Contract data (duration, content)

  • Usage data (websites visited, access data, etc.)

  • Metadata (IP address, device information)

How long is the data stored?

As soon as we no longer need the customer data to fulfill our contractual obligations and our purposes and the data is also no longer necessary for possible warranty and liability obligations, we delete the corresponding customer data. This is the case, for example, when a business contract ends. Thereafter, the limitation period is usually 3 years, although longer periods are possible in individual cases. Of course, we also comply with the statutory retention requirements. Your customer data will certainly not be passed on to third parties unless you have given your explicit consent.

legal basis

The legal basis for the processing of your data is Article 6 Paragraph 1 Letter a GDPR (consent), Article 6 Paragraph 1 Letter b GDPR (contract or pre-contractual measures), Article 6 Paragraph 1 Letter f GDPR (legitimate interests)  and in special cases (e.g. medical services) Article 9 Paragraph 2 lit. GDPR (Special Category Processing).

In the case of protection of vital interests, data processing is carried out in accordance with Article 9 Paragraph 2 Letter c. GDPR. For the purposes of health care, occupational medicine, medical diagnostics, for care or treatment in the health or social area or for the administration of systems and services in the health or social area, the processing of personal data takes place in accordance with Art. 9 Para. 2 lit. H. GDPR. If you voluntarily provide data of the special categories, the processing takes place on the basis of Article 9 Paragraph 2 lit. GDPR.


Registration summary
👥 Affected: Anyone who registers, creates an account, logs in, and uses the account.
📓 Processed data: email address, name, password and other data collected in the course of registration, login and account use.
🤝 Purpose: To provide our services. Communications with Customers in connection with the Services.
📅 Storage period: As long as the company account associated with the texts exists and then usually 3 years.
⚖️ Legal bases: Article 6(1)(b) GDPR (contract), Article 6(1)(a) GDPR (consent), Article 6(1)(f) GDPR (legitimate interests)

If you register with us, personal data may be processed if you enter personal data or data such as the IP address is recorded in the course of processing. You can read below what we mean by the rather cumbersome term “personal data”.

Please only enter data that we need for the registration and for which you have the approval of a third party if you are registering on behalf of a third party. If possible, use a secure password that you do not use anywhere else and an e-mail address that you check regularly.

In the following we will inform you about the exact type of data processing, because we want you to feel comfortable!

What is a registration?

When you register, we receive certain data from you and later make it easy for you to register with us online and use your account with us. An account with us has the advantage that you don't have to re-enter everything every time. Saves time, effort and ultimately prevents errors in the delivery of our services.

Why do we process personal data?

In short, we process personal data to enable the creation and use of an account with us.
If we didn't do that, you would have to enter all the data each time, wait for approval from us and enter everything again. We and many, many customers would not find that so good. How would you like that?

Which data are processed?

Enter all the data that you provided during registration when registering or enter it in the context of managing your data in the account.

During registration we process the following types of data: 

  • First name

  • Last name

  • E-mail address

  • company name

  • Street + house number

  • Residence

  • Postal code

  • country

When registering, we process the data you enter during registration, such as username and password, and data collected in the background, such as device information and IP addresses.

When using the account, we process data that you enter while using the account and which is created as part of the use of our services.

storage duration

We store the data entered at least for as long as the account linked to the data exists with us and is used, as long as there are contractual obligations between us and, when the contract ends, until the respective claims from it are statute-barred. In addition, we store your data as long as and insofar as we are subject to legal storage obligations. After that, we keep the accounting documents belonging to the contract (invoices, contract documents, bank statements, etc.) as well as other relevant business documents for the legally prescribed period (usually a few years).

Right to object

You have registered, entered data and want to revoke the processing? No problem. As you can read above, the rights under the General Data Protection Regulation also exist at and after registration, login or account with us. Contact the Data Protection Officer above to exercise your rights. If you already have an account with us, you can easily view and manage your data and texts in the account.

legal basis

By completing the registration process, you approach us pre-contractually in order to conclude a usage contract for our platform (although a payment obligation does not automatically arise). You invest time to enter data and register and we offer you our services after logging into our system and viewing your customer account. We also meet our contractual obligations. Finally, we need to email registered users to important changes. Article 6(1)(b) GDPR (implementation of pre-contractual measures, fulfillment of a contract) applies.

If necessary, we will also obtain your consent, for example if you voluntarily provide more data than is absolutely necessary or if we are allowed to send you advertising. Article 6 paragraph 1 lit. a GDPR (consent) therefore applies.

We also have a legitimate interest in knowing who we are dealing with in order to get in touch in certain cases. We also need to know who is using our services and whether they are being used in accordance with our terms of use, i.e. Article 6(1)(f) GDPR (legitimate interests) applies.

Note: the following sections are to be ticked by users (as required):

Registration with real names

Since we need to know in business operations who we are dealing with, registration is only possible with your real name (real name) and not with pseudonyms.

Registration with pseudonyms

Pseudonyms can be used when registering, which means you do not have to register with us using your real name. This ensures that your name cannot be processed by us. 

Storage of the IP address

In the course of registration, login and account use, we store the IP address in the background for security reasons in order to be able to determine legitimate use.

Public profile

The user profiles are publicly visible, ie parts of the profile can also be viewed on the Internet without entering a user name and password.

2-factor authentication (2FA)

Two-factor authentication (2FA) offers additional security when logging in, as it prevents you from logging in without a smartphone, for example. This technical measure to secure your account protects you against the loss of data or unauthorized access, even if you know your username and password. You can find out which 2FA is used during registration, login and in the account itself.

final word

Congratulations! If you are reading these lines, you have really "fought" your way through our entire privacy policy, or at least scrolled down to here. As you can see from the scope of our data protection declaration, we do not take the protection of your personal data lightly.
It is important to us to inform you about the processing of personal data to the best of our knowledge and belief. In doing so, we not only want to tell you which data is processed, but also explain the reasons for using various software programs. As a rule, data protection declarations sound very technical and legal. However, since most of you are not web developers or lawyers, we wanted to take a different approach and explain the facts in simple and clear language. Of course, this is not always possible due to the subject matter. Therefore, the most important terms are explained in more detail at the end of the data protection declaration.
If you have any questions about data protection on our website, please do not hesitate to contact us or the responsible body. We wish you a nice time and hope to welcome you again on our website soon.

All texts are copyrighted.

Source: Created with thePrivacy Generatorby AdSimple

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